_private/qwestly-docs/Policies/Data Management Policy.md
Table of Contents
Qwestly Data Management Policy
Purpose
- Ensure information is classified, protected, retained, and securely disposed of based on its sensitivity and legal requirements.
- Align with Qwestly's privacy promise: anonymous profiles, user control, and no identity sharing without consent.
- Maintain compliance with GDPR, CCPA, SOC 2, and employment-related data protection laws.
Scope
- Applies to all Qwestly data and information systems.
- Includes candidate, customer, internal, AI/ML, and vendor data.
- Covers the full data lifecycle: collection to disposal.
Policy Statement
- Data and systems are classified based on legal, business, and security needs.
- Processing activities must have a documented legal basis and honor privacy rights.
Information systems are classified by the highest sensitivity of data they handle.
Regulatory Compliance Requirements
- GDPR: Legal basis, rights management, DPIAs, consent tracking, cross-border safeguards.
- CCPA: Notice, access, deletion, opt-out, non-discrimination.
- Employment Data Laws: EEOC, FCRA, I-9, wage/hour laws.
- SOC 2: Annual audits, penetration testing, encryption in transit and at rest.
Data Processing Principles
- Purpose limitation: Data is used only for stated reasons (e.g. matching jobs).
- Minimization: We only collect what's needed.
- Accuracy: Keep data updated.
- Storage limitation: Data auto-deleted after expiration.
- Accountability: Full audit trails and documentation.
Data Classification
- Confidential: Includes full candidate profiles, identity info, financials, AI models. Only accessible with CEO/CTO approval.
- Restricted: Internal policies, reports, contracts, Slack messages. Access limited to job need.
- Public: Job postings, marketing, website content.
Qwestly-Specific Data Handling
- Anonymous profiles: Default candidate view for companies. Identity is shown only with explicit consent.
- AI Matching: No personal data is stored in AI models. Matching is opt-out.
- User Review: Candidates are responsible for reviewing/editing their anonymous profile before it becomes visible.
Third-Party Sharing
- Customers: See anonymized profiles. Identity revealed only with candidate's permission.
- Vendors: Must sign Data Processing Agreements (DPAs). Security is verified.
- International transfers: Use SCCs and lawful bases.
Data Subject Rights
- Access: Download your data (JSON/CSV) within 30 days.
- Correction: Self-edit or request updates.
- Deletion: One-click deletion processed in 30 days unless law requires retention.
- Portability: Export your profile.
- Opt-out: Withdraw consent or disable matching features.
Data Retention & Disposal
| Data Type | Retention Period | Justification |
|---|---|---|
| Active profiles | While active | Provide services |
| Inactive profiles | 3 years | For reactivation |
| Interview data | 3 years | Improve experience |
| Anonymous usage | Up to 3 years | Platform improvement |
| Financial data | 7 years | Legal requirement |
| Background checks | 2 years or by law | Legal requirement |
| AI training (anonymized) | 7 years | Improve models |
| Consent records | 10 years | Legal compliance |
- Auto-delete mechanisms applied after retention.
- Secure deletion: Digital wiping and shredding printouts.
AI Governance
- Training data is anonymized and documented.
- AI models are regularly tested for fairness and accuracy.
- Users are informed when AI is used.
- Human review is available upon request.
Breach Response
- Within 4 hours: Contain and notify CTO/CEO.
- Within 24 hours: Investigate and log issue.
- Within 72 hours: Notify regulators (if needed).
- Within 30 days: Inform individuals.
- Review and document incident.
Remote Work & Contractors
- Encrypted access, VPN required for sensitive info.
- Least-privilege access model enforced.
Annual Review & Enforcement
- Policy reviewed yearly.
- Violations may result in access loss, disciplinary action, or legal steps.
- Anonymous reporting via conduct@qwestly.com.
Document History
| Version | Date | Description | Written by | Approved by |
|---|---|---|---|---|
| 1.0.0 | 6/13/25 | Initial version | Adam Boender | Dominick Pham |
| 1.1.0 | 6/25/25 | Privacy-aligned updates | Adam Boender | Dominick Pham |